Privacy Notice

FERBAQ in compliance with the Federal Law of Protection of Personal Data in Possession of Individuals, offers you this Privacy Notice to inform you how we collect, transfer and use your confidential information.

This Privacy Notice is available on our Web Site.

DEFINITIONS

a) Personal data. Any related information belonging to any identified or identifiable natural person.
b) Data Processor. Natural or legal person, public or private, outside the organization of the responsible party, who alone or jointly with others processes personal data in the name and on behalf of FERBAQ.
c) Applicable Legislation in Force or Law. Federal Law for the Protection of Personal Data in Possession of Individuals, its regulations, as well as any other legal order that regulates the collection, storage and transmission of Personal Data.
d) Data Subject. Refers to you, owner of the Personal Data.
e) Website: www.ferbaq.com

FOR WHAT PURPOSE DO WE COLLECT YOUR PERSONAL DATA?

FERBAQ will collect your Personal Data to provide, analyze, manage, improve and personalize services or products through the website or any other electronic means and will be used for:

To store them in its database.
2. To provide services in a timely manner through the website.
3. To store the data in case of subsequent purchases of new products.
4. To make the corresponding charge for the payment of the various products offered on the website.
5. Send advertising and marketing research.
6. Market research.
7. Prevent, detect and investigate potentially prohibited or illegal activities, such as fraud, and enforce the Terms and Conditions of the website.
8. Analyze and understand your preferences to improve service and optimize content selection. Communicate with you regarding our service, in order to send you news about FERBAQ, details about new features, available content, special offers, promotional announcements and consumer surveys, and to assist you with operational requests, such as resetting your password.

WHAT PERSONAL DATA WILL WE COLLECT?

In order to comply with the provisions of the previous paragraph, FERBAQ will collect the following information through the web site at the time of registration:

Identification data
First name(s)
Last name(s)
Date of birth
Gender
Contact data
Cell phone number
Bank data
Credit or debit card information to process payments

TO WHOM WILL WE TRANSFER YOUR PERSONAL DATA?

In order to be able to comply with the purposes set forth in this Privacy Notice, when in the opinion of FERBAQ it is necessary, some of your Personal Data may be transferred to third parties, and FERBAQ undertakes in any case to ensure compliance with the principles of Personal Data protection established in the Law and to take the necessary and sufficient measures to ensure that both the Law and this Privacy Notice are respected at all times by the third party or parties to whom FERBAQ transfers the Personal Data.

In this sense, FERBAQ may transfer your Personal Data, among others, to its subsidiaries and affiliates, authorities and third party service providers necessary for its proper operation and for the fulfillment of the purposes set forth in this Privacy Notice.

The individuals or legal entities to which FERBAQ transfers your Personal Data will have the same status as FERBAQ and undertake to comply with the provisions of this Privacy Notice.

FERBAQ may carry out the transfer of your Personal Data without your consent in order to comply with any Law, court order or by requirement of a competent authority.

DO YOU WANT TO EXERCISE YOUR ARCH RIGHTS?

If you wish to exercise your ARCO rights with respect to your Personal Data in FERBAQ's possession, you may do so by sending the request to exercise your ARCO rights to our e-mail address: contacto@ferbaq.com.mx.

You may obtain the form to exercise your ARCO rights by clicking here or by sending an e-mail to the following address: contacto@ferbaq.com.mx.

To respond to your request FERBAQ will have a period of twenty (20) business days from the date on which it received the request to respond. If the request is accepted, it will be effective within fifteen (15) business days from the date on which the above response was communicated to you. These deadlines may be extended only once and for an equal period, when the circumstances of the case so warrant. The delivery of information will proceed upon proof of your identity or that of your legal representative, as the case may be. If you wish to revoke the consent granted for the processing of personal data by FERBAQ, you must inform FERBAQ in writing in the same manner.

When you revoke the revocation of the Use of your Personal Data, FERBAQ may not be able to continue providing its Services or Products.

DO YOU WANT TO LIMIT THE USE OF YOUR PERSONAL DATA?

If you wish to limit the use or disclosure of your personal information in our possession, you should send an e-mail to the following address: contacto@ferbaq.com.mx. with the subject line "DISCLOSURE OF PERSONAL INFORMATION".

Additionally, it must contain the following information.

1.- Name of the Holder.
2.- Statement of facts (brief explanation and request).
3.- Holder's address or e-mail address to communicate response to request.
4.- Documents proving identity or personality to submit the request (INE, Passport, Power of Attorney, etc.).

WHAT ABOUT THE USE OF COOKIES?

Our Website uses cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing the Website, as well as offer you new products and services based on your preferences. The personal data we obtain from these tracking technologies are the following: browsing hours, browsing time on our website, sections consulted, and web pages accessed prior to ours.

ACCEPTANCE

By making available this Privacy Notice and the absence of any opposition by the Data Subject, it will be understood that the Data Subject grants FERBAQ his/her consent to carry out the processing of the Personal Data that would have been provided and/or that will be provided in the future for any of the purposes set forth herein.

WHAT HAPPENS IF WE CHANGE THE PRIVACY NOTICE?

We reserve the right to make changes or updates to this Privacy Notice at any time, in order to comply with new legislation, internal policies or new requirements for the provision or offering of our services or products. FERBAQ may notify you about changes to the Privacy Notice by the following means:

Web page
Written notification to your e-mail address.

CONTACT US
E-mail: contacto@ferbaq.com.mx
Phone: 55 5014 9007