INTEGRATED SUPPLY SOLUTIONS FOR EPC AND MRO PROJECTS
Comprehensive solutions for EPC and MRO projects
With more than 30 years of experience in the industrial and supply market, FERBAQ stands out within its industry and line of business thanks to the proposal of an integral business model for its clients, specializing its technical-commercial and logistic attention, based on the needs of their projects and the most challenging challenges of our users in the sectors of:
El modelo de negocio de Ferbaq se caracteriza por un trabajo especializado e integrado de diferentes áreas y disciplinas, las cuales se componen de la parte comercial, generado por Unidades de Negocio multidisciplinarias para la atención de requerimientos, área de ingeniería para el cumplimiento de las especificaciones técnicas, así como de la parte logística y cadena de suministro, buscando el cumplimiento y entrega de lo solicitado en tiempo y forma para la solución de proyectos en la industria y construcción.
El involucramiento del personal y áreas de Ferbaq en cada una de las fases y de los proyectos, nos permite entender y responder oportuna y proactivamente a las necesidades de cada uno de nuestros clientes.
At FERBAQ we seek to provide you with the best integral solutions for EPC and MRO projects:
Customer visit and Project Kick Off
Understanding that each project is different, Ferbaq's team makes a first approach to the customer on site and end users to understand and gather the necessary information, defining an appropriate service model for the customer, its project and more specific supply requirements.
Site Survey and Work Team
Identifying and projecting the commercial and supply scope, FERBAQ prepares and assigns a Business Unit of work, for the specialized attention of the project and supply needs.
In addition to this, a logistic space and fleet distribution is assigned for on-site service, which will allow us to meet the delivery and delivery times required in the short and medium term for the project.
Taking of requirements and business needs
The commercial and engineering team associated with the project is responsible for the reception and management of each of the requirements received by the procurement area, whether by means of bidding, project or ordinary requisition, in order to subsequently carry out their preparation and execution in a timely manner.
Technical specification, brands and solutions
Advice in the process of preparing lists and explosion of inputs for technical integration, as well as training to the user areas of the different categories selected. Likewise, there is technical advice from project engineering, for the resolution of doubts and search for alternatives for the adequate supply of the inputs required by the user area.
Technical commercial proposal
Based on the requirements and technical specifications defined, FERBAQ's team is in charge of developing an offer that meets all the functional technical specifications and, at the same time, is commercially competitive according to the needs and budgets existing in the project, either through the management of framework contracts, open contracts or simply ordinary requisitions.
The commercial team is in charge of having timely communication and follow-up with the procurement and user areas to ensure that the technical and commercial offer meets the customer's expectations for the supply.
Likewise, the team is always open to feedback from the customer to make adjustments to the proposal.
Supply, service and expediting
When purchase orders are assigned and received, they are immediately sent to the supply process to the logistics area, for the collection and delivery of materials at each site, according to the times specified with the procurement area.
The logistics and expediting areas follow up to ensure the delivery of all assigned orders in due time and form, where a detailed backorder control is carried out.
After each delivery and fulfillment of supply, the team ensures that the material meets the functional expectations that the end user requires to perform their activities in the field. In any scenario, the commercial and engineering team takes immediate action to provide a timely resolution to the customer so that it does not affect the operational work.
Ferbaq se especializa en la distribución de material para la industria y construcción sobre 8 disciplinas y diversas marcas que permiten atender los requerimientos de suministro de nuestros clientes, ofreciendo propuestas comerciales diversificadas y completas para las diferentes fases de los proyectos.